Refund Policy

Withdrawal prior to August 15: Full refund minus $25 admin fee. 
Withdrawal from August 16th to the start of the season*: Refund equal to 75% of registration fee.
*The season is deemed to have begun on the date and time of the first competitive tryout or house league sort out for each age group. For pathways participants, this policy becomes effective on the date and time of the first pathway skate for that age group. Therefore, dates vary depending on the level registered.
Withdrawal once a player is placed on a team: Refund equal to 50% of the registration fee, once proof has been received that jerseys and all other NMHA property have been returned. 
Withdrawal on or after December 1:  No refund.
Withdrawal from competitive tryouts and conditioning are subject to their own refund policy. Players can withdraw with a partial refund up to the day before tryouts begin, subject to an administration fee of 10%. Given that these require a commitment of time and ice resources on the part of the NMHA, withdrawals after they begin are not eligible for a refund.
There are no refunds or partial refunds for any ice times or games missed.
The NMHA will consider exceptions to this policy in the event of a season-ending injury accompanied by a doctor’s note.  Contact [email protected]
To request a refund, please contact [email protected]. All refunds will be calculated from the date the request for a refund email was received by the Registrar.