NMHA REFUND NEWS
Posted on: Tuesday, April 27, 2021
We have finally reconciled our contracts with the City of Ottawa, and we will be commencing issuing refunds to the credit card you used to register.
The amounts are:
U18 (once a week) - $118
U7 - $224
All other divisions - $235
Please be advised that this is a manual process and will take us several weeks to complete. If you have not received your refund by June 1, please contact Janet Shouldice at firstname.lastname@example.org
- We have been advised by our credit card supplier that purchases you made using a lost, compromised, or expired card will be refunded to your current card.
- We will be notifying those members whose refund did not process to arrange for an alternative method of repayment. If you think that a refund will not be processed to your card because the account was closed, please contact your credit card provider or bank.
- For those families who received financial assistance, any refund amount will be converted into a credit for registration for the 2021-2022 season.
- For those families who made payments and received financial assistance, you will be refunded the maximum of your payments (up to the maximum refund) and the balance converted into a registration credit for the 2021-2022 season.